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Careers at Sandbox

Customer Success Representative

SUPPORT

|

FULL-TIME

March 6, 2019

Customer Success Representative

Sandbox Software is looking for an individual who thrives on providing a lasting experience for our customers. Are you this person?

We are looking for an individual who represents our core values and makes our company GREAT! Are you this person?

We are looking for a team member who brings value everyday and has a positive energy that is contagious. If these statements fit your profile we really want to hear from you!

Duties and Functions

  • Assisting with online chat
  • Customer response and follow up
  • Assisting in the QA and testing process during updates
  • Assisting in data entry
  • Assisting in the on-boarding customer experience
  • Perform training sessions with new clients on the product
  • Assisting on “Support” campaigns highlighting the product features to the client.
  • Other administrative duties as assigned.

Qualifications

  • Excellent interpersonal skills
  • Ability to multi-task and handle priorities
  • Quality Assurance experience would be considered an asset
  • Customer service experience would be considered an asset

About Us

Sandbox Software innovates through technology to enable child care centres to grow their business and optimize learning experiences for families.

Sandbox software is committed to providing a customer focused workplace that empowers our team to collaborate on innovative solutions that will inspire individual growth and team success.

Established in 2011 we are going through an exciting growth phase where we are looking for employees who will make our company GREAT!

APply NOW